Frequently Asked Questions

  • That depends. Our goal is to act as your general contractor or broker to trusted talent. If we can’t make it happen, we’ll find someone who can!

  • Getting started is simple. Reach out through our contact form, and we’ll get in touch to schedule a short meeting to see if we can help. We’ll walk you through the next steps and answer any questions along the way.

    Fill out the form here: https://www.substantialagency.com/get-started

  • Fair question! There are a lot of creative, talented people out there. Why choose us?

    Well, we’re realistic. Budgets are what they are. AI exists. But … we’re willing to bet we’re better than AI — and can get you better results.

    Basically, we try to take all of your needs into account and make the experience of getting good copy and good design as frictionless as possible — while keeping costs down. It’s that simple.

  • Pricing really depends on the project — its complexity, how long it’ll take, if it’s ongoing. But we’re flexible.

    During our initial conversation, we’ll figure out together what makes the most sense — a monthly retainer? A one-off fee? Then, we’ll provide a transparent quote with no hidden costs.

    The TL;DR: Our pricing is competitive, while still giving you quality output.

  • We’re collaborative, friendly and sensitive to different needs, personalities and abilities. We have a lot of experience in this sort of thing, but we’re also willing to listen and learn. The idea is to be an extension of your team and fill the gaps where needed.

  • Click “Get Started” above to fill out your details, and we’ll get back to you within a business day.